Casa Body Shop has been in business in Van Nuys for almost 20 years. We are like an epic landmark! Every year we try to get better at what we love and that is taking care of our customers…you!
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| Let us take care of everything so you can relax! |
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| Text updates to keep you informed |
Upon entering our beautiful facility an ice cold glass of water will be waiting for you (even though an ice cold beer may be more of what you were wishing for). Your estimator will let you know how long you should expect to be without a vehicle so, if needed, we can help arrange a rental for you. The rental car company will be contacted on your behalf and someone will come straight to our nicely air-conditioned office to pick you up in your rental. That’s nice and easy, huh?!
We believe that an informed customer is a happy customer. Once you have left our body shop you will begin to get text updates. These updates will allow you to stay updated with your vehicle’s progress and confirm that you are on track with your expected completion date.
Just before your vehicle is completed your estimator will call you to set up a time for you to come and pick up your pride and joy.
Today is the day! You have come back to Casa Body Shop and pull in to find your once smashed-up vehicle as beautiful (or even more beautiful) than the day you bought her. You can’t believe it! No one would ever need to know about your face to face confrontation with that dang garage door!! (and we won’t tell)
This is our favorite part so pay close attention…you will see your estimator taking pictures of your 4-wheeled glimmering beauty. (No, the paparazzi have not found you.) I don’t know if you saw this when you dropped off your vehicle (probably because you were relaxing in the nice air-conditioned office reading a “Hot Rod” or “Cosmo” magazine) but your estimator had taken pictures of your entire automobile when you dropped it off. Well, now he is taking the “after” pictures so a before and after set of pictures can be saved on our computer system. If you’d like to take a peek at these pictures, just ask your estimator and we can email them to you so you can have them developed or email around the office to show off how amazing your repairs look! And if you’re really feeling glamorous, you can o.k. us to post your before and after pictures on our website, on Facebook or the web, or even have them printed on one of our marketing ads!
I forgot to mention one last thing…our guarantee. Yep, it DOES get better. Because we stand behind our work completely, we offer a lifetime guarantee on work and paint and a 12 month guarantee on parts. With a lifetime guarantee you can’t go wrong!
So, off you go – happy as can be – driving off in to the sunset… We hope that whatever brought you to us in the first place doesn’t happen again, but if it does you know you have friends that will help you out if you ever need an auto body shop again or if you just want to pop in and say hi since we’re just that cool!!




Hey bodyshop babe! You know, you really are that cool! We love your work and would not consider anyone else to fix our vehicles. You guys truly are the best. We love Casa Body Shop!!!
ReplyDeleteSounds like Service at its Best! Welcome to blogger Casa Body Shop!
ReplyDeleteWe love Casa Body Shop and travel like 45 minutes to get there (without traffic!!)
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